TECHNICAL TRAINING ~ INSTRUCTIONAL DESIGN ~ COMPUTER BASED INSTRUCTION

CONSULTING



American Psychological AssociationAmerican Psychological Association
Usability Professionals AssociationUsability Professionals Association
Human Factors & Ergonomics SocietyHuman Factors & Ergonomics Society

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Technical Training

Internet Links for finding information about computer based and instructor-led Technical Training.

Technical Training, Instructional Design, Instructional Psychology

ergonomics bullet Efficacy of Training

Traditionally, education has been thought of in terms of a school model. The teacher teaches and the students are expected to learn. Students are graded on a normal curve with some achieving high grades and others failing. The assumption is that the teaching is perfect and the only variable is the student's ability to learn. This model is known as Normative Referenced Instruction. The burden for learning is on the student rather than the instruction.

Industry requires that everyone achieve the level of success needed to perform the job. It is not economically feasible or legally advisable to fire every person who does not score well on a norm-referenced test. Rather, the objective is to provide instruction such that everyone can master the subject and the only variable is how long it takes each person to reach mastery. The assumption is that everyone can learn the subject and the burden in on the instructional materials rather than the students. This model of instruction is known as Criterion Referenced Instruction.

Today, industry and the military have adopted the Criterion Referenced Model where each person must reach a criterion of mastery but everyone does learn the material. Great emphasis is placed on the instructional material to achieve this result. Poor performance means that the instruction is not adequate. Because it is recognized that each person will take a different amount of time to reach criterion, industry has often adopted various forms of self-paced instruction. The idea is that people will not be constrained by the timing of a classroom or the pace of the slowest person in a group. This is also the reason why Instructional Design methodology is often focused on Criterion Referenced Instruction and self-paced materials.

Note that the typical online training is both Criterion Referenced and Self-Paced Instruction. Individual users works at their own pace until they do master the topic. This is considered one of the advantages of online training.

In many cases, instruction can make the difference in profitability or it can be a life or death matter as with aircraft training. In the high tech industry, it can mean faster time to learn a new technology, fewer errors when designing or manufacturing, and greater customer satisfaction when applied to service departments.

Our Role

Usernomics' Instructional Psychologists apply Instructional System Design (ISD) techniques to develop Technical Training for hardware and software. We develop training for a wide range of products from high tech to consumer products to aircraft.

Internet Links

As a service to our professional community, we are pleased to bring you a great starting place for locating information about Technical Training and Instructional Design. The following Internet Links are for topics in:

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