Usability Quote of the Day

January 6, 2009

The prevailing computer-human interaction (CHI) model of interface design has been partly responsible for the current state of the desktop computer. The breakthrough on which the field emerged was the admission of psychological principles. The resulting graphical user interface has been the focus of the field of computer-human interaction for nearly 20 years. This interface is a virtual control panel whose design has remained quite technology-centered. -- Malcolm McCullough, Digital Ground, 2004   (via interaction-design.org)
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Monday, January 03, 2005

Bolt | Peters Selects RelevantView as Its Technology Partner for Automated Online Usability Testing

"This partnership provides organizations with the rare opportunity to meet their usability research goals by leveraging the qualitative research methodology of B|P and the online research tools of RelevantView to quickly capture large sample sets without geographical limitations.

For the past three years, B|P usability studies have provided the insights for Fortune 500 clients to drastically increase conversion rates and sales. Now, B|P has expanded its remote usability research capabilities by partnering with RelevantView to capture quantitative feedback from a large number of users using RelevantView's ActiveSandbox technology. Equipped with these quantitative findings, B|P uncovers opportunities for usability improvements by conducting one-on-one remote usability testing sessions and applying principles of ethnographic, contextual research. This combined research technique of quantitative, large sample testing and qualitative, small sample testing is an all-inclusive means of conducting usability testing."

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