Usability Quote of the Day

February 8, 2012

The dialectics of tradition and transcendence - that is what design is all about. -- Ehn, 1988, p. 7.    (via interaction-design.org)

Tuesday, January 25, 2005

What's the Problem?

"One of the biggest problems in delivering a website, and yet probably the least talked and written about, is how to decide, specify, and communicate just what, exactly, is it that we're going to build, and why. What problem are we solving? Who needs it? What's this site for, anyway?"

Poor understanding of target user needs or our client’s vision, ineffective use of limited resources, misguided emphasis on the wrong design priorities, over-emphasis on pet technologies — all will contribute to a failed, late, inappropriate or too-expensive website. Experience can teach us how to avoid pitfalls, but the greatest lesson can be learned by the least experienced: the earlier that purpose and goals are clearly defined and recorded, the more easily problems are identified and solved, the easier it is to stay focused, and the better the result is for everyone.

Somewhat surprisingly, web developers seem reluctant to adopt methods and approaches from other disciplines that could reduce their problems. Particularly during the crucial initial phase of projects, we can benefit from emulating certain software engineering practices.

User Interface Design Display

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