Usability Quote of the Day

May 22, 2012

You can blame the 'stupid user' all you want, but you still have to staff those phones with expensive tech-support people if you want to sell or distribute within your company software that hasn't been designed. -- Alan Cooper    (via interaction-design.org)

Thursday, February 03, 2005

alt tags - The Accessibility Challenge

"We recently completed a large website redevelopment project. The site, when launched, contained nearly 1,000 individual content items. Since launch, that number has grown. We expect it to continue to increase, especially as the departments who took a wait and see attitude start contributing content to the site. If past experience holds true, this site will have close to 5,000 content items within a year or two.

One of the stated goals for the site was accessibilty. Granted, this was not the term used, but as we went through the process of identifying the site's customers, local senior citizens were mentioned. Because this is a city website, they do not have to comply with Section 508 - however, as many local government agencies choose to do, the city made compliance a goal. Throughout the design process, we kept this in mind, and, because the backend of the site is a content management system, we included "hooks" to ensure things like alt attributes weren't forgotten."

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