Usability Quote of the Day

May 22, 2012

You can blame the 'stupid user' all you want, but you still have to staff those phones with expensive tech-support people if you want to sell or distribute within your company software that hasn't been designed. -- Alan Cooper    (via interaction-design.org)

Friday, February 04, 2005

American Airlines To Offer In-Flight Entertainment To Rival Smaller Carriers

"American Airlines now has an answer to all the in-flight entertainment being offered by JetBlue, Delta Song, and just about every other carrier.

'It's called a personal entertainment device but we're going to brand it later and what it does is provide passengers with a whole range of entertainment and information options,' says Ned Raynolds of American Airlines. 'The device is yours to rent for the duration of the flight. All you have to do is slip a credit card through the slot and the credit card in this case will take $7.95 off your credit card. You will have 12 feature movies, out of first run, but not yet on DVD, you will have 12 music videos, you will have games, you will have music and a vast array of options.'

Although it doesn't offer any mid-flight connectivity for emailing or web surfing, the device is synched every day so it can offer you the morning papers."

User Interface Display

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