Usability Quote of the Day

May 22, 2012

You can blame the 'stupid user' all you want, but you still have to staff those phones with expensive tech-support people if you want to sell or distribute within your company software that hasn't been designed. -- Alan Cooper    (via interaction-design.org)

Friday, February 25, 2005

FedEx Freight enhances online shipping capabilities

"FedEx Freight, a subsidiary of FedEx Corp., has unveiled enhanced online capabilities designed to make it easier for customers to access shipping information.
'We've responded to FedEx Freight customer requests to streamline our online shipping processes by enhancing the efficiency and capabilities of our suite of tools,' Sherry Aaholm, senior vice president of information technology at FedEx Services, said in a statement. 'These enhancements will help shippers save time and ... [make] it easier to conduct transactions and receive documentation via the Web.' "

Fedex - User Interface Design - Human-Computer Interaction (HCI) - Ergonomics

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