Usability Quote of the Day

March 21, 2010

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience. -- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996   (via interaction-design.org)

Friday, February 18, 2005

Prioritize Usability Testing and Web Analytics

"If you've performed usability tests and tried to reconcile those results with your current site metrics, you've probably been left scratching your head. Usability respondents find something wrong on a particular page, yet the same 'problem' isn't evident in the site analytics.

This leaves you with a rather big question: How do you justify Web analytics and usability, and what role does each play in the conversion equation?"

User Interface Design - Ergonomics

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