To Hear Visitor Feedback, Remove Your Hands From Your Ears

"Why is it that usability seems to be in the forefront of any discussion about web design and search engine marketing? Is it because in general, we're past the early education stage in our lessons and now into the advanced stages, where we're more aware of our surroundings? Have we just realized that not everyone uses our web site the way we do?

Can You Read Me Now?

I love studies in human factors, user experience, usability and search engine usage. I can never know enough about how people will react to a web site, no matter where they found it, or what it looks like. Some studies are very surprising.

One of them is the Reading Online Text with a Poor Layout: Is Performance Worse?. It seems as though people are willing tolerate more than I gave them credit for when it comes to reading content online."