Usability Severity Rating - Improved

"When testing a product, it is important to rate the severity of the issues found. This will help focus your efforts, and keep an overall summary of the current status of your product. This is nothing new, severity ratings has been around for a long time and has proven useful too.

But, testers and developers are not rating usability problem as they should. Current scales encourage people to see usability issues as secondary. Usability is also rated differently than other types of bugs, causing developers to threat them differently too.

We need a fix, so I am introducing a new, improved 'Usability Severity Rating Scale'. It is modified version of the scales used by e.g. Bugzilla since there is no difference between a program bug and a usability bug. Many companies fail to understand this, but for a person using your product, it is the same. "