Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Friday, February 25, 2005

What is Usability in One Word?

"John S. Rhodes asks 'If we blasted 'usability' into oblivion so that it could never be used again, what word or short phrase would replace it?'"

In What is Usability in One Word?, John decides to dig into the sandbox.

He writes, "But the more I think about it, and the more I talk about it, I think usability is best summed up with this word:

..............EMPATHY

No word better describes the intent of usability."

User Interface Design - Human-Computer Interaction (HCI) - Ergonomics

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