Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Monday, March 28, 2005

What's that number? Come on, think!

Hey, cellphone user, when was the last time you memorized a phone number?

If you're like some of the 176 million mobile-phone subscribers nationwide, it may have been before you got your cellphone, because — perhaps unintentionally — you've become reliant on the gadget as both a communication device and a phone book.

Dr. Edward Tenner, author of technology books like "Why Things Bite Back: Technology and the Revenge of Unintended Consequences" and a senior research associate at the National Museum of American History, traced part of the problem to the rise of 10-digit dialing, which is almost a necessity now, even for local calls.

The human memory is best suited for recording information up to nine digits long, he said, but a phone number and its area code are 10 digits, which exceeds people's levels of comfortable memorization. "And that has all kinds of consequences," Tenner said. (Via Globetechnology)

Phone Number - User Interface Design, Human Computer Interaction (HCI), Ergonomics


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