Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Thursday, March 24, 2005

Why We Can't Compare Folksonomies to Search

The more I use del.icio.us and observe other folksonomies, the more I realize that we don’t use them to find “stuff”. We use them to discover “personally-related stuff”, which is really hard to do with a search engine. As I mentioned yesterday, Peter Morville’s slides from the IASummit seemed to try to compare two representative services, Google and Flickr, with the implication that folksonomies can’t Search as well as, well, Search can. (Morville compares the services on the axes of “quantity”, “quality”, and “findability”) Anyway, I think he’s absolutely right about that. Search is the best Search…

However, I think that comparing them this way is like comparing a Humvee and a Corvette on gas mileage and speed. It doesn’t really tell us everything. I think he gets the usefulness of folksonomies wrong: we don’t use them to help us Search like we do with Google.

Google News - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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