Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Thursday, May 26, 2005

Ask Jeeves Zooms Towards Web Answers

"Today, Ask Jeeves introduced two new search features that go a long way in helping users narrow their search queries in an effort to provide highly relevant results. These two features, Zoom and Web Answers, allow users to refine search queries (Zoom function) and take advantage of Ask’s Smart Search technology (Web Answers).

The Zoom feature gives searchers the ability to narrow their search query (Zoom in) or widen the search (Zoom out) by offering suggestions based on the keyword(s) entered. The function works by suggesting additional searches, related to the original search, which will either narrow or expand the process. An example:

A query for Michael Jordan will yield the normal amount of search results on the left-hand side of the page. On the right side of Ask’s SERP there are a two lists, one inviting you to Narrow Your Search (zooming in), while the other list, Expand Your Search, offers users the option of widening their search parameters (zooming out)." Via WebProWorld

Ask Jeeves - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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