Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Saturday, May 28, 2005

Reflections on Challenges to the Goal of Invisible Computing

"Technology becomes subordinate to values through economics, government, or the professions. Our biggest problem is learning to recognize that we do have options, albeit often limited ones. Our tendency is to just create more technology rather than ask why." (Carl Mitcham, as he articulates the thesis of Albert Borgmann on the relationship between contemporary technologies and human values).

Human-Computer Interaction (HCI)[5] is concerned with the design, implementation and evaluation of interactive computer-based systems, as well as with the multi-disciplinary study of various issues affecting this interaction. The aim of HCI is to ensure the safety, utility, effectiveness, efficiency, accessibility and usability of such systems. In recent years, HCI has attracted considerable attention in the academic and research communities, as well as in the Information Society Technologies industry. The on-going paradigm shift towards a knowledge-intensive Information Society has brought about radical changes in the way people work and interact with each other and with information. Computer-mediated human activities undergo fundamental changes and new ones appear continuously, as new, intelligent, distributed, and highly interactive technological environments emerge, making available concurrent access to heterogeneous information sources and interpersonal communication. The progressive fusion of existing and emerging technologies is transforming the computer from a specialist's device into an information appliance. This dynamic evolution is characterized by several dimensions of diversity that are intrinsic to the Information Society. These become evident when considering the broad range of user characteristics, the changing nature of human activities, the variety of contexts of use, the increasing availability and diversification of information, knowledge sources and services, the proliferation of diverse technological platforms, etc.

HCI plays a critical role in the context of the emerging Information Society, as citizens experience technology through their contact with the user interfaces of interactive products, applications and services. Therefore, it is important to ensure that user interfaces provide access and quality in use to all potential users, in all possible contexts of use, and through a variety of technological platforms. The field of HCI is now experiencing new challenges. New perspectives, trends and insights enrich the design, implementation and evaluation of interactive software, necessitating new multidisciplinary and collaborative efforts. The issue of interaction in a human-centered architecture in the context of UC[6] is to look out the pragmatic reply to; How do we interact effectively with information on a multiplicity of devices in a variety of places? Even more importantly, how can these interactions be made understandable and usable for a wide spectrum of users, ranging from information specialists to novice users? We should find a way to establish an effective interaction with information on a multiplicity of devices in a variety of places." (Via ACM Ubiquity)

Multiple Devices - User Interface Design, Human Computer Interaction (HCI), Usability


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