Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Tuesday, June 07, 2005

Categorisers are second guessing future trends

Would category testing be in our future? ...

"With more and more users tagging information with their own terms, creating a taxonomic structure to keep up with change is impossible

Clay Shirky, adjunct professor at New York University and internet expert, notes that categorisers need to be both mind readers and fortune tellers.

What a great description of the difficulties they face. The pesky world keeps changing, and at such a pace that it's impossible to keep up. By the time the taxonomies have been carefully re-crafted, the world has moved on again.

On mind reading, the user has to know, guess at or refer to the controlled vocabulary to find what they want. Or some kind of synonym mechanism needs to be in place. Either way, the categorisers are second guessing the users, while not polluting the taxonomy."   continued ...   (Via Information World Review)

Fortune Teller - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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