Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Sunday, June 26, 2005

Complicated hotel clocks just one cause for alarm

We can add alarm clocks to those every day things that are difficult to use ...

"Alarm clocks at some hotels are nearly as baffling. Not wishing to lose sleep over waking up, I pack my own, as do many others.

In a survey in March of 1,000 Americans, commissioned by Hilton Hotels Corp., fewer than 1 in 5 said they relied on a hotel's alarm clock when traveling. Most brought their own or ordered a wake-up call.

When it comes to user-friendly technology, there is room for improvement in the lodging industry, said Alan Hedge, professor of ergonomics at Cornell University in Ithaca, N.Y., and a frequent traveler."   continued ...   (Via San Francisco Chronicle)

Alarm Clock - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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