Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Friday, June 24, 2005

Content management's inevitable conclusions

A good CMS discussion with model development ...

"Applying cognitive linguistics techniques to content management illuminates the constant and inevitable sources of implementation problems. These tools give us a new way of looking at content management and in turn offer us an explanation of what makes implementing CM systems so difficult.

In the course of this analysis, I’ve looked at different categories of content management: the content, workflow, and roles. Because these concepts are the building blocks of any CMS, the underlying cognitive models exert crucial influence over the systems themselves.

In general, the models are inadequate for modeling reality. But this is to be expected: they are idealized cogntive models (ICM), a set of background assumptions on how the world might work. ICMs help us account for the fact that categories aren’t perfect buckets.

These models, the ones we use for content, roles, and workflow, have something in common: an underlying model for business. In a world where content is considered product or commodity, roles are defined as discrete sets of responsibilities, and workflows are perfect processes with specific inputs and outputs, the underlying model is business is a factory."   continued ...   (Via Greenonions)

CMS Blending - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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