Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Thursday, June 09, 2005

Design Tools and Environments, Not Artifacts

A view from the other side ...

"PeterMe is going off on designers who feel the need to control everything. It seems to me how customers customize and integrate designed stuff into their life is far more interesting than a static tchotchke. (In the interest of full disclosure, I’m drinking a ClueTrain smoothie for breakfast.)

PeterMe links to a fantastic post from Jeffrey Veen proclaiming interactive designers haven’t learned anything in the past 8 years. Why? Because we’re still building anti-interactive artifacts - Flash sites that waste everyone’s time Loading… and don’t encourage sharing by supporting smart URL strings, simple text copy & paste, or even familiar navigational controls. But I’ve said this all before when I listed my 5 Reasons Flash is a Bad Idea.

Interactive designers aren’t the only profession at fault here. Far too frequently, I see photos of building interiors or a newly finished urban settings - without people in it. Always makes me wonder why. Do people make it look bad? Was it not made for people? When in fact people are the whole reason we’re here."   continued ...   (Via MNteractive)

Flash Websites - User Interface Design, Human Computer Interaction (HCI), Ergonomics

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