Video Recorders top List of Difficult Objects
We are all familiar with these usability problems with popular products ...
"Video recorders are the most difficult objects to use in the home, according to a User Vision survey of consumer frustration.
In a research study carried out by user-experience consultancy User Vision, setting the video to record and installing a child car seat were cited as the most popular sources of consumer frustration, followed by digital TV systems, digital cameras, washing machines, dishwashers and tin-openers.
The research asked 500 consumers to name the items in everyday life which they found most difficult to use. Difficult-to-open packaging appeared regularly in the research – particularly for such items as batteries, orange juice/milk, tinned corned beef, CDs and DVDs, razors, and Easter eggs. Adhesive tape was also a popular choice, with the inability to find the ‘end’ a major bug bear for several people." continued ... (Via Usability News)
"Video recorders are the most difficult objects to use in the home, according to a User Vision survey of consumer frustration.
In a research study carried out by user-experience consultancy User Vision, setting the video to record and installing a child car seat were cited as the most popular sources of consumer frustration, followed by digital TV systems, digital cameras, washing machines, dishwashers and tin-openers.
The research asked 500 consumers to name the items in everyday life which they found most difficult to use. Difficult-to-open packaging appeared regularly in the research – particularly for such items as batteries, orange juice/milk, tinned corned beef, CDs and DVDs, razors, and Easter eggs. Adhesive tape was also a popular choice, with the inability to find the ‘end’ a major bug bear for several people." continued ... (Via Usability News)
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