The World is Ready for Usability. Is Usability Ready for the World?
A well done paper on the UI state of the art ...
"It's time for the world to be usable. People are ready. Users are no longer passively frustrated when things don't work. They regularly suggest improvements. They use the words like “usable” and “citizen-friendly” and even “task flow.” They don't just crib about time lost to inefficient products anymore. They do the math, but not on their cell phones. Today we know that consumers evaluate and select both products and services based on the user-friendliness of an interface.
Blink, Usability Matters - But it gets even better. Executives have discovered the value of usability. You hear the word “usability” in elevators all the time. It's clear from those overheard conversations that executives who understand that usability can be a strategic differentiator don't always grow the practical details of what is involved. But that's not important. All the gurus agree (!) that the first step in making usability routine is getting the support of an executive champion. If the executives will back it -- blink! -- Usability matters.
Practitioners, No gurus - User-centered design is being systematically integrated into the Web, application and product development process. It's the tipping point usability specialists have been waiting for. But are we ready? Does the field have the tools, and resources -- or for that matter the people -- to keep up with the need?" continued ... (Via STC Usability & User Experience)
"It's time for the world to be usable. People are ready. Users are no longer passively frustrated when things don't work. They regularly suggest improvements. They use the words like “usable” and “citizen-friendly” and even “task flow.” They don't just crib about time lost to inefficient products anymore. They do the math, but not on their cell phones. Today we know that consumers evaluate and select both products and services based on the user-friendliness of an interface.
Blink, Usability Matters - But it gets even better. Executives have discovered the value of usability. You hear the word “usability” in elevators all the time. It's clear from those overheard conversations that executives who understand that usability can be a strategic differentiator don't always grow the practical details of what is involved. But that's not important. All the gurus agree (!) that the first step in making usability routine is getting the support of an executive champion. If the executives will back it -- blink! -- Usability matters.
Practitioners, No gurus - User-centered design is being systematically integrated into the Web, application and product development process. It's the tipping point usability specialists have been waiting for. But are we ready? Does the field have the tools, and resources -- or for that matter the people -- to keep up with the need?" continued ... (Via STC Usability & User Experience)
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