Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Friday, August 05, 2005

Two simple but effective usability inspection techniques

Two inexpensive methods to ensure usability ...

"These two techniques can improve the usability of your software without needing large amounts of time or resources.

The support of managers, colleagues and customers in the development and testing of a complex product or web site is vital. Planning the sequence of events and judging the time required can be hard to estimate, and this is often particularly true for usability engineering because of its relatively high reliance on subjective data. This element of uncertainty is a factor which can increase the risk that usability testing is kept to a minimum or dispensed with altogether, especially if usability testing is not part of a formalised department or process.

Much of the development work carried out by usability engineers is intended to address the time and resource-intensive nature of the usability testing process with a view to ensuring that at least some testing gets done. Certain testing techniques are now widely used as methods of gaining a good general overview of a product’s usability as well as a quick way of identifying potential as well as actual problems. Many of these can be done by a small number of people in a single day or afternoon, but represent a significant investment in product quality.

Two of the most popular belong to a set of techniques called Usability Inspection methods, and are known as Thinking Aloud and Cognitive Walkthrough."   continued ...   (Via Builder UK)

Thinking Out Loud - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Achieving usability by thinking out loud.

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