Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Tuesday, September 20, 2005

Experiencing design. What were they thinking? (20 Sep 2005)

An excellent HCI document from the British HCI Group (PDF) ...

"Interface designers can often gain insight from past efforts to solve a problem. Imagine that I’ve been asked to design a new interface for some task, to replace an existing interface. I might find that my user population is a small group of experts who have only limited time to meet with me to talk about the new design effort. Design documents for the existing interface are nowhere to be found. Whatever the reasons for the lack of information, it’s useful for several reasons to analyse the existing interface: it may improve my understanding of the task; it will have flaws and shortcomings to avoid in a future design; it may suggest partial solutions that I hadn’t considered.

This kind of analysis is a staple of HCI research and practice, and yet it is by no means easy to work backward from a finished artifact to the designer’s rationale."   continued ...   (Via Usability Views)

British HCI Group - User Interface Design, Human Computer Interaction (HCI), Ergonomics

British HCI Group.

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