Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Monday, September 05, 2005

The human factor in engineering voice applications

A good description of the role of Human Factors in relation to other related fields such as Human-Computer Interaction ...

"If your work includes speech technology, you know that speech user interfaces and human factors professionals seem to get a lot of attention. But how do they work together, and just as importantly, why? Learn more about the human factors profession; you'll soon understand how much a project benefits from inviting these specialists into your finely tuned speech project.

You may never have heard of this field, even though there are a lot of names for it: psychologist, designer, usability expert, or user engineer, for example. Adding to the confusion, there are also many acronyms and terms for the methods they use, such as UCD (user-centered design) or UE (user engineering).

It might surprise you to find out that human factors combines engineering and psychology. Human factors professionals might also hold a master's degree from an engineering or psychology program that specializes in human factors or human-computer interaction. In the speech technology field, background in social psychology (for example, social interaction and social cognition) and communication (for example, speech/language, interpersonal communication, conversation) is especially helpful for creating natural-sounding speech interactions."   continued ...   (Via IBM)


Human Factors Methods for Design: Making Systems Human-Centered


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