Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Saturday, September 17, 2005

Ian Davis on Why Tagging Is Expensive

An argument about the cost of retreval to the user ...

"Last week Ian Davis wrote an interesting post on Why Tagging is Expensive:

On the surface tagging seems to offer a new paradigm of organising information, one that reduces the cost of entry and so enables a long tail of participation to emerge. I’ve come to realise that the cost isn’t removed, instead it’s displaced and possibly increased. Tagging bulldozes the cost of classification and piles it onto the price of discovery.

There’s a saying I’ve heard once or twice (I wish I could attribute it): “The cost of metadata is in its application, but the value of metadata is in its use.”"   continued ...   (Via You're It!)

Cost of Tagging - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Tagging can be an expensive user trap.

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