Improving Business Intelligence Usability
Usability issues in a vertical market application ...
"Until recently, business intelligence product vendors have focused mostly on improving their reporting and analytical processing. Although this increased functionality has benefited power users, such as business analysts and information workers, it has not effectively encouraged the use of business intelligence by less experienced users. Common examples of this are business executives and line-of-business (LOB) managers.
The tide is now turning, however, as vendors seek to expand the sales of their solutions to a broader user base. There is now more awareness by business intelligence vendors on the need to improve the usability of their products. They are now listening to customer complaints about the need to reduce IT workloads. Customers feel this will enable business to become more self sufficient through self-service applications. They are beginning to realize that Microsoft Office and Excel are successful, not only because of Microsoft’s dominance, but also because less experienced users find these products easier to use than other business intelligence tools.
The movement toward improving usability is evident from several of the major business intelligence vendors as evidenced by their upcoming product releases. There is now improved integration with Microsoft Office, increased support for business portals, and a focus on today’s favorite buzzword—the business dashboard. Given this trend, it is important to understand the relationship between business dashboards, business portals and collaborative products like Microsoft Office." continued ... (Via Business Intelligence Network)
"Until recently, business intelligence product vendors have focused mostly on improving their reporting and analytical processing. Although this increased functionality has benefited power users, such as business analysts and information workers, it has not effectively encouraged the use of business intelligence by less experienced users. Common examples of this are business executives and line-of-business (LOB) managers.
The tide is now turning, however, as vendors seek to expand the sales of their solutions to a broader user base. There is now more awareness by business intelligence vendors on the need to improve the usability of their products. They are now listening to customer complaints about the need to reduce IT workloads. Customers feel this will enable business to become more self sufficient through self-service applications. They are beginning to realize that Microsoft Office and Excel are successful, not only because of Microsoft’s dominance, but also because less experienced users find these products easier to use than other business intelligence tools.
The movement toward improving usability is evident from several of the major business intelligence vendors as evidenced by their upcoming product releases. There is now improved integration with Microsoft Office, increased support for business portals, and a focus on today’s favorite buzzword—the business dashboard. Given this trend, it is important to understand the relationship between business dashboards, business portals and collaborative products like Microsoft Office." continued ... (Via Business Intelligence Network)
Business user workspace.
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