Mobile users clueless on data
Usability issues reduce adopton of data services for mobile devices ...
"Despite increasing numbers of data-enabled mobile phones it seems that users are lost when it comes to data services.
The survey found that perceived high prices, poor usability and unreliability of service were the main reasons for customers shunning data services.
Usability and reliability of downloads is also a major factor. In many cases downloading was overly difficult for non-technical users, and is adversely affecting the whole data market.
"If people get stymied once or twice they do not do it anymore," said Michel Quazza, chief executive at SurfKitchen." continued ... (Via vnunet)
"Despite increasing numbers of data-enabled mobile phones it seems that users are lost when it comes to data services.
The survey found that perceived high prices, poor usability and unreliability of service were the main reasons for customers shunning data services.
Usability and reliability of downloads is also a major factor. In many cases downloading was overly difficult for non-technical users, and is adversely affecting the whole data market.
"If people get stymied once or twice they do not do it anymore," said Michel Quazza, chief executive at SurfKitchen." continued ... (Via vnunet)
User survey for mobile data services.
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