Progress in Search: A Conversational User Interface (CUI) by 2015?
"Ron Kaplan, Director of Natural Language Research, Palo Alto Research Center and Marti Hearst, Professor, SIMS, UC Berkeley; Science Advisor for Search, Yahoo! spoke on the state of natural language interfaces for search.
Synopsis: Kaplan says we're at the level where where it's like talking to a one-year-old today. What's desired is something more akin to conversing with "an intelligent research assistant." He adds, "It's not just about search. How do we interact with the world of ubiquitous computing [talking to remotes, your fridge, your car, sensors of all kinds, etc]? They'll be useful to extent we can have natural conversations." His prediction: "We'll be at 8-year-old level in 2010. In the [classic] hockeystick curve, I'm going to claim we're at the inflection point."
Marti Hearst claims that a well thought out user interface itself can help guide people and speaks about the role of inference: "What will people want to do next based on other people who had same question?" She's even more optimistic: "Shouldn't online travel agencies be more like a travel agent? Maybe we'll be there in about 4 years. And a pretty good desktop assistant? I'd say 5 years because there is a lot of government research in this area." continued ... (Via Future Salon)

Where will they be in 2010?













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