Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Thursday, September 29, 2005

The Web, Information Architecture, and Interaction Design

A good clarification of roles and definitions ...

"The impact of digital technology—from the Web to mobile phones to the silicon in your toaster—has meant a proliferation of terms for the work people do to define digital products and services. People talk about "customer experience," "user-centered design," and so forth. This talk can confuse even people who do that work for a living, as you often find different people using different terms to mean the same thing—or using the same term to mean very different things!

Many people say that this reflects a breakdown of disciplinary distinctions in designing for the new world of the digital. "It's all just design." I disagree. I see a few major types of problems in the digital world, and I believe that each of these has its own set of tools and methods that work well to solve that type of problem.

Two of these types of problems lurk behind the terms "information architecture" and "interaction design." As I said, we live in times with slippery terms, so I want to admit that I'm using these expressions in a way that may differ from the way you or your colleagues do. Though I have some good reasons for thinking that I use these terms in the most useful and appropriate way, I want less to advocate for certain language than to make clear something about two different kinds of problems that emerge in designing for the Web."   continued ...   (Via )

IA vs. IxD - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Differences between IA vs. IxD.

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