Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Tuesday, September 20, 2005

Why software sucks

A good article about ways and means to make software usable ...

"No one makes bad software on purpose. No benevolent programmer has ever sat down, planning out weeks of work, with the intention of frustrating people and making them cry. Bad software, or bad anything, happens because making things is hard, making good things doubly so. The three things that make it difficult are:
  • Possessing the diverse skills needed not to suck.
  • Understanding who you’re making the thing for.
  • Orchestrating the interplay of skills, egos and constraints over the course of the time required to make the thing.
Individually these challenges are significant, but combined they create a wall of suck so high that few people can see the top, much less throw anything over to the other side."   continued ...   (Via scottberkun)

User Expectations - User Interface Design, Human Computer Interaction (HCI), Ergonomics

And where the twain shall meet.

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