Making happy users
Making the right things easy can be seen in good User Interface Design ...
"Make the right thing easy and the wrong thing hard." If designers followed that one clear principle, there'd be a lot more happy users. I'd get a lot more work done instead of struggling with a counterintuitive interface. Writing software would be easier because APIs would simply make sense, with less chance of blowing up at runtime. I could use my car stereo.
That mantra is one I hear every day, from my horse training coach, as the foundation for "natural horsemanship" principles. But I can think of a certain programming language and certain software and hardware vendors that could stand to spend some time hearing my trainer repeat that over and over and over...
Notice that the chart does NOT say, "Make the EASY things easy." It says, "Make the RIGHT things easy." And those things might indeed be quite complex. "I Rule" experiences don't come from doing brainless trivial tasks. (But you can certainly have an "I Suck" experience when trivial tasks are made hard.)" continued ... (Via Creating Passionate Users)
"Make the right thing easy and the wrong thing hard." If designers followed that one clear principle, there'd be a lot more happy users. I'd get a lot more work done instead of struggling with a counterintuitive interface. Writing software would be easier because APIs would simply make sense, with less chance of blowing up at runtime. I could use my car stereo.
That mantra is one I hear every day, from my horse training coach, as the foundation for "natural horsemanship" principles. But I can think of a certain programming language and certain software and hardware vendors that could stand to spend some time hearing my trainer repeat that over and over and over...
Notice that the chart does NOT say, "Make the EASY things easy." It says, "Make the RIGHT things easy." And those things might indeed be quite complex. "I Rule" experiences don't come from doing brainless trivial tasks. (But you can certainly have an "I Suck" experience when trivial tasks are made hard.)" continued ... (Via Creating Passionate Users)
Make the right things easy.
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