More Than Just the Two-Way Mirror
A good insight into usability testing for Office 12 ...
"I've revealed in the past how many of the Office 12 UI decisions we make are influenced by what we learn in collaboration with our usability and research team.
Personally, I find usability tests scary. You have an idea, discuss it with others, work it into a prototype and get excited about it. You want it to work. And then you pull back the curtain, put the idea in front of real people and all of a sudden you know whether the idea works for real or not. It's totally humbling.
It's like when you're dieting--you can feel good about the food you eat or exercise you do, but nothing brings it into focus like stepping on the scale and facing the result. If the result is bad, it's back to the drawing board. If the result is good, you set it aside, plan to retest, and start focusing on where else you can improve.
Over the next weeks, I'm going to write in more detail about our usability and research efforts around the Office 12 UI. To give you a taste, here's a snapshot of all the special research projects we have getting started over the next month or so." continued ... (Via Jensen Harris)
"I've revealed in the past how many of the Office 12 UI decisions we make are influenced by what we learn in collaboration with our usability and research team.
Personally, I find usability tests scary. You have an idea, discuss it with others, work it into a prototype and get excited about it. You want it to work. And then you pull back the curtain, put the idea in front of real people and all of a sudden you know whether the idea works for real or not. It's totally humbling.
It's like when you're dieting--you can feel good about the food you eat or exercise you do, but nothing brings it into focus like stepping on the scale and facing the result. If the result is bad, it's back to the drawing board. If the result is good, you set it aside, plan to retest, and start focusing on where else you can improve.
Over the next weeks, I'm going to write in more detail about our usability and research efforts around the Office 12 UI. To give you a taste, here's a snapshot of all the special research projects we have getting started over the next month or so." continued ... (Via Jensen Harris)
Two-way Mirror.
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