Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Wednesday, October 19, 2005

The Search Lurch: Have We Become Lazy Googlers or Smarter Web Researchers?

Good interviews and comments about search usability from well-known experts ...

"Google may be the only company in the world," says the Google corporate information page, "whose stated goal is to have users leave its Web site as quickly as possible." In fact, a reported 81.9 million Web searchers per month use Google to locate content ranging from Jessica Simpson to Hurricane Katrina. Many of us don't even bother using our bookmarks or favorites anymore—we just Google it when we need to find it.

We asked some well-known experts to comment on how our search habits are changing Web culture and even changing the way Web sites are being designed and maintained. Usability guru Dr. Jakob Nielsen founded the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. Jesse James Garrett is a renowned author, interface designer, and information architect. Best-selling author and content expert Gerry McGovern is widely regarded as the number one worldwide authority on managing Web content as a business asset. Tara Calishain, an Internet researcher, is coauthor of the Google Pocket Guide and Google Hacks (O'Reilly), as well as other books on Internet searching."   continued ...   (Via Prentice Hall)

Google - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Googlers as expert searchers.

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