Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Saturday, October 15, 2005

A Social Revolution by Modeling Human Behavior

Web 2.0, applications, technology tend to model human behavior. How might a UI fit this pattern? ...

"It’s easy to assume that Web 2.0 is a technological revolution, with acronyms like RSS, APIs, Ajax, and XML floating around. However, I think though technology has a central role to play, the real revolution isn’t technological, it’s people-based. Web 2.0 is a social revolution.

A common view is that technology drastically changes the way that we live. It does to an extent, but upon deeper inspection we observe that most of that change is actually gains in efficiency concerning things we already do and not really a change to our core activities: communicating, listening, watching, learning, comparing, contrasting. Our bodies haven’t changed much at all. But our expectations have. We want more, more, more. More of what we already have

Similarly, the most innovative software doesn’t give humans something new to do, it models something we already do better. Look at the most popular software of the moment:
  • Skype models phone conversations.
  • iTunes models music listening.
  • Google Search models the way we value content.
  • Flickr models the way we share and view photos.
  • Amazon models the way that we talk about books.
  • Del.icio.us models the way we save things.
The innovation in these applications is not that they let us do something new, but that they allow us to do what we already do better, more often, in more places, and more quickly. It’s in how they model human behavior. Some aggregate selfish human activities, like Del.icio.us does with bookmarking and Google Search does with links. Some aggregate public human activities, like Amazon does with reviews. Some simply give tools to communicate more efficiently, like Skype does."   continued ...   (Via Bokardo)

Skype - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Modeling phone conversations.

1 Comments:

Blogger Mind Valley said...

Very well said! I completely agree with you that the key ingredient is social / user generated content. However, we are seeing this now because the technology has matured enought to make this far easier than before. By the way, given your interest and passion about the space, I thought you might like to try out www.blinklist.com. Our vision is to create a "Personal Discovery Engine." We have a lot of work ahead of us but you might already like what you find. Would be great to hear your thoughts on our service. Mike

3:23 AM  

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