Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Friday, November 11, 2005

Apple's Mail is the worst user experience

A problem with the Apple Mail UI and alternate mail suggestions ...

"I can’t take it any more, Apple Mail is the worst user experience. It’s not a usefulness problem, it’s not because of errors, it’s because the performance is so poor that the Mail is absolutely unuseable. It has been a long time since I’ve felt like my 1.25GHz G4 processor and 1Gb of RAM were in adequate. But these feelings often come when I am running something more complex than Mail. If I was running Maya, Shake, even compiling a large code base, I could understand. But Pine runs just fine on my command line, it doesn’t seem to crash. Arrrggggghhhhh!"   continued ...   (Via David Crow)

Apple Mail - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Apple Mail.

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