Usability Quote of the Day

November 21, 2008

In the information age, as computers invade our lives and more and more products contain a chip of silicon, we find that what lies between us humans and our devices is cognitive friction, which is something new and something that we are ill-prepared to deal with. Our engineering skills are highly refined, but when we apply them to a cognitive friction problem, they fail to solve it. -- Alan Cooper, The Inmates are Running the Asylum, p. 92.   (via interaction-design.org)
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Wednesday, November 30, 2005

Contextual Help

Some interesting examples of contextual help ...

"The membership creation screen on the BBC web site is an interesting example of providing contextual help. There are links such as "What is a secret question" beneath the field labels. And additional explanatory text appears to the right of a field when it is in focus. Lastly, audio help is available."   continued ...   (Via paper & pencil)

Contextual Help. - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Contextual Help.

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