Usability Quote of the Day

November 21, 2008

In the information age, as computers invade our lives and more and more products contain a chip of silicon, we find that what lies between us humans and our devices is cognitive friction, which is something new and something that we are ill-prepared to deal with. Our engineering skills are highly refined, but when we apply them to a cognitive friction problem, they fail to solve it. -- Alan Cooper, The Inmates are Running the Asylum, p. 92.   (via interaction-design.org)
Upholded by FeedInformer

Sunday, November 27, 2005

Example design process for elderly

A scholarly paper on the design process for increasing usability for disabled users ...

"A “research paper” from Fujitsu describing the design process for creating a phone for elderly or disabled people. Clearly shows design considerations.

“Fujitsu’s Raku Raku PHONE is an easy-to-use mobile phone for elderly persons, persons unfamiliar with mobile-phone operation, and persons with physical disabilities, for example, persons with visual disabilities. This highly accessible, userfriendly mobile phone makes full use of speech synthesis and voice recognition technologies and achieves good universal design through an ingenious combination of hardware, software, and user interface. In the development phase, we adopted a special process to aggressively research and evaluate product usability from users’ viewpoints, clarify existing problems, and improve the design and user interface of mobile phones. This paper describes the steps taken to achieve universal design in the Raku Raku PHONE and the universal design features of its hardware, software, and audio functions."   continued ...   (Via Small Surfaces)

Raku Phone. - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Raku Phone.

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