Usability Quote of the Day

November 21, 2008

In the information age, as computers invade our lives and more and more products contain a chip of silicon, we find that what lies between us humans and our devices is cognitive friction, which is something new and something that we are ill-prepared to deal with. Our engineering skills are highly refined, but when we apply them to a cognitive friction problem, they fail to solve it. -- Alan Cooper, The Inmates are Running the Asylum, p. 92.   (via interaction-design.org)
From feed dot informer dot com

Wednesday, November 30, 2005

How to come up with Breakthrough Ideas

Coming up with the right number of features ...

"Brilliant, wildly creative people can pull breakaway ideas from thin air. The rest of us need tools. EQing is the tool we used to design the Head First series, and we've been using it ever since.

Bert, Eric, and I are all audio freaks -- we lust after the giant mixing boards at live shows, confident (and delusional) that we could do it so much better, if only we could get our hands on those sliders. So, an audio equalizer was a natural metaphor for us, and this is my first attempt to explain how we use the concept of EQing to brainstorm new designs.

37signals, the folks behind the wildly popular Basecamp and Backpack, did that when they tuned the features slider way, way, way down. Their art is in knowing which features to leave out, of course. But turning down the features slider wasn't really their goal. The goal (I think) was User Bliss, an entirely new slider, and one that was partially tied (inversely) to the Num Of Features slider. Turning down the features turned out to be one of the most important ways to achieve User Bliss."   continued ...   (Via Creating Passionate Users)

Featuritis. - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Featuritis.

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