An idea for phones, voice mail systems, and touch-tone mazes
A UI suggestion for voice mail and touch-tones ...
"Forgetting how technically difficult this may be, here’s an idea…
There should be a standard to display voice mail and touch tone options on a cell phone screen. So, for example, if I call a company, and they say “Press 1 for this, Press 2 for that, Press 3 for this thing, Press 4 for that thing” it would be great if the options would appear on my phone screen like:
1. This
2. That
3. This thing
4. That thing
Then, when I press a number, the next series of menus immediately appears on the screen:
1. This
2. That
3. This thing, Etc." continued ... (Via Signal vs. Noise)
"Forgetting how technically difficult this may be, here’s an idea…
There should be a standard to display voice mail and touch tone options on a cell phone screen. So, for example, if I call a company, and they say “Press 1 for this, Press 2 for that, Press 3 for this thing, Press 4 for that thing” it would be great if the options would appear on my phone screen like:
1. This
2. That
3. This thing
4. That thing
Then, when I press a number, the next series of menus immediately appears on the screen:
1. This
2. That
3. This thing, Etc." continued ... (Via Signal vs. Noise)
Voice Mail Usability.
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