Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Sunday, November 13, 2005

Ryanair success has strong web lessons

If people get what they want, even poor design brings in visitors ...

"Despite record fuel prices, Ryanair makes record profits. Its no-frills website has helped this no-frills airline achieve such phenomenal success.

It’s good to know that, all over the world, human beings have something special in common in relation to their web behavior. Having traveled to 35 countries in the last five years, I was heartened by the common traits that we share. Whether in Asia, Europe or America, there is much that binds us together.

In fact, there is one web behavior attribute that I have found to be universal. It is that when people are on the Web they are cheap. Why, even the Swiss are cheap."   continued ...   (Via Gerry McGovern)

Ryanair Website - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Ryanair Website.

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