Usability v. Human Factors in Complex Mobile Systems
Usability is important but a systems approach is needed for many products ...
"There's been much discussion lately about how important design has become for mobile solutions, applications and devices. Nearly the first eight years of my career were devoted to questions of usability, suitability, design and even survivability of complex systems developed and deployed by the U.S. military. I've come to enjoy the equally mistrustful expressions from the military towards preceived academic nature of studying human performance and systems design which considered the human as part of the system; and the mistrustful expressions from those in technology about any phrase that includes the word military. There's an assumption that military products are somehow low quality which is astonishing when you consider that the Internet which enables email, the web and other services was designed and built by contractors serving the military much in the same way that my work did.
Market responses to solutions and devices like the iPod, the Razr and the Treo demonstrate that consumers value design and the advantages to a systems approach to the user experience." continued ... (Via mobile jones)
"There's been much discussion lately about how important design has become for mobile solutions, applications and devices. Nearly the first eight years of my career were devoted to questions of usability, suitability, design and even survivability of complex systems developed and deployed by the U.S. military. I've come to enjoy the equally mistrustful expressions from the military towards preceived academic nature of studying human performance and systems design which considered the human as part of the system; and the mistrustful expressions from those in technology about any phrase that includes the word military. There's an assumption that military products are somehow low quality which is astonishing when you consider that the Internet which enables email, the web and other services was designed and built by contractors serving the military much in the same way that my work did.
Market responses to solutions and devices like the iPod, the Razr and the Treo demonstrate that consumers value design and the advantages to a systems approach to the user experience." continued ... (Via mobile jones)
Systems Approach.
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