Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Sunday, December 18, 2005

Exploit Natural Mappings in Interface Design

Poor mapping of controls and displays reduces usability ...

"The on-screen guide for my Direct TV box looks roughly like this:

Direct TV Display - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Direct TV Display.



The control on my remote that causes the current channel to move up and down looks like this:

Direct TV Control. - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Direct TV Control.



If the problem here is obvious to you, you too may have a future in user interface design. If you thought to yourself, "hey, they screwed up an obvious natural mapping," then you are probably already involved on some level.

Just to make it perfectly clear what I am talking about, the orientation of the controls are out of whack. From my perspective, the channels increase going down on the screen but going up on the remote. The fact that the two don't match causes me to change the channel up when I meant to change it down, and vice versa, pretty much constantly." (Via Dan McKinley)

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