Some Hard Lessons in User Interface Design
A practical example of a UI error ...
"Today, I learned a couple of lessons in user interface design. Unfortunately, they were learned the hard way. Or, in other words, I sure f----d up that web site.
When you register for the Holidailies portal you must select a username and a password. They become your credentials to post to the portal. We normally have a few cases of forgotten logins on opening day. This year, however, we had a significant number of people—nearly 5% of the registrants—reporting login problems.
Developers tend to blame the stupid users when problems occur. But when it's 5% of the users reporting problems you can't even try to trot out that lame excuse. Typically, these problems arise due to flaws in the user interface (UI). I believe that's exactly what happened in Holidailies. The registration difficulties probably resulted from two bad UI decisions that I made." continued ... (Via Chromium)
"Today, I learned a couple of lessons in user interface design. Unfortunately, they were learned the hard way. Or, in other words, I sure f----d up that web site.
When you register for the Holidailies portal you must select a username and a password. They become your credentials to post to the portal. We normally have a few cases of forgotten logins on opening day. This year, however, we had a significant number of people—nearly 5% of the registrants—reporting login problems.
Developers tend to blame the stupid users when problems occur. But when it's 5% of the users reporting problems you can't even try to trot out that lame excuse. Typically, these problems arise due to flaws in the user interface (UI). I believe that's exactly what happened in Holidailies. The registration difficulties probably resulted from two bad UI decisions that I made." continued ... (Via Chromium)
Holidailes Website.
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