Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Wednesday, December 14, 2005

Usability v. Human Factors in Complex Mobile Systems

A systems approach to usability ...

"There's been much discussion lately about how important design has become for mobile solutions, applications and devices. Nearly the first eight years of my career were devoted to questions of usability, suitability, design and even survivability of complex systems developed and deployed by the U.S. military. I've come to enjoy the equally mistrustful expressions from the military towards preceived academic nature of studying human performance and systems design which considered the human as part of the system; and the mistrustful expressions from those in technology about any phrase that includes the word military. There's an assumption that military products are somehow low quality which is astonishing when you consider that the Internet which enables email, the web and other services was designed and built by contractors serving the military much in the same way that my work did.

Market responses to solutions and devices like the iPod, the Razr and the Treo demonstrate that consumers value design and the advantages to a systems approach to the user experience."   continued ...   (Via 3G)

Systems Approach to UI - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Systems Approach to UI.

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