Usability Quote of the Day

February 9, 2012

Most people who encounter computer-based automation at work do not choose the software with which they work, and have comparatively little control over when and how they do what they do. For them, the use of computers can be an oppressive experience, rather than a liberating one. -- Sarah Kuhn, Bringing Design to Software, edited by Terry Winograd, 1996    (via interaction-design.org)

Wednesday, January 18, 2006

iTunes, Netflix, and the Paradox of Recommendations

The Catch-22 of suggesting new music while trying to maintain customer privacy...

"The developers of Apple’s iTunes music system caused an uproar recently when it was discovered that one of the music player’s new features, the MiniStore, sends personal information back to the Music Store itself.

If you use iTunes and have upgraded since January 10th, you may have noticed the new feature yourself located at the bottom of your application. The MiniStore feature provides a small version of the Music Store that shows up when you’re browsing music from your own library. If you click on a Van Morrison ditty, the MiniStore feature (below: in light blue) will show links to the latest Van Morrison albums as well as recommendations from the iTunes Music Store."   continued ...   (Via UIE Brain Sparks)

Paradox of recommendations - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Paradox of recommendations

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