Screens around town: Dates at Netflix, BoA, and Amazon
Confusing UI for popular bill pay screens ...
"Try to time your bill paying so that bills are paid right before due dates and you usually have to deal with business day math or clicking on calendars. It’s weird that sites can figure out this info yet still make you do the math. I wish Bank of America would let me choose the date the money is delivered on instead of making me submit which date the money is sent. BoA, let me enter the “Deliver by” date and then go ahead and figure out when to send the cash on your end." continued ... (Via Signal vs. Noise)
"Try to time your bill paying so that bills are paid right before due dates and you usually have to deal with business day math or clicking on calendars. It’s weird that sites can figure out this info yet still make you do the math. I wish Bank of America would let me choose the date the money is delivered on instead of making me submit which date the money is sent. BoA, let me enter the “Deliver by” date and then go ahead and figure out when to send the cash on your end." continued ... (Via Signal vs. Noise)
BofA Billpay.
2 Comments:
As I see it now the online bill payment took a turn for the worse with the new changes.
Since the funds are no longer taken out when the online bill payment is processed we now have outstanding payments that must be written down just like writing paper checks.
Further there is no way one can see what payments are outstanding, i.e., not withdrawn from our accounts forcing customers to write down payments into my check register like the old days.
We should have been given the option to either opt for the new method or stay with the old one. I preferred the old one as I don't normally write paper checks and could always go online to check my balances. Now I really don’t have a clear idea as I didn’t write down my payments in my check register assuming all bases were covered by BOA.
If this change was instituted to obtain over limit fees, I suspect that is what it will do because now we are back to square one, just like writing checks and keeping track of them.
I see no other recourse than to look for a new form of online payment. It is sad because I used to brag about how good this service was; now it's the opposite.
Further to this, this change has taken the simple task of paying bills and returned it to the dark ages of writing down our online bill payments in a check register and balancing checkbooks again. Argh!
Fred McLees
I just got hit with 2 $31 fees - they pretty much told me at BOA to maintain a check register - what a scam!!!
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