Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Monday, January 02, 2006

What the heck is this button for?

Another discussion about the need for simplicity vs. more features ...

"In the olden days, we turned a knob to tune the TV, dialed a phone to make a call and pressed the big button on top of a camera to take a picture.

But now gadgets meant to make our lives simpler come with so many features, the first hour or two is spent trying to get them to work. TVs, phones and cameras come with thick manuals and, with any luck, you'll figure out how to turn them on by Page 20.

Design experts say manufacturers' zeal to out-wow the competition has led to a generation of doodads known more for features than function. While a select few consumers appreciate and can quickly master a scanner that also makes copies and sends faxes, the rest of us are thinking, "What the heck is this button for?" Three problems have converged to result in a perfect storm of confusion: baffling manuals, confounding design and a tendency to pack too many components into each device (akin to selling a Swiss Army knife to a person in need of a bottle opener)."   continued ...   (Via delawareonline)

The Swiss Army Knife Approach. - User Interface Design, Human Computer Interaction (HCI), Ergonomics

The Swiss Army Knife Approach.

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