Usability Quote of the Day

November 21, 2008

In the information age, as computers invade our lives and more and more products contain a chip of silicon, we find that what lies between us humans and our devices is cognitive friction, which is something new and something that we are ill-prepared to deal with. Our engineering skills are highly refined, but when we apply them to a cognitive friction problem, they fail to solve it. -- Alan Cooper, The Inmates are Running the Asylum, p. 92.   (via interaction-design.org)
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Wednesday, February 15, 2006

Online International Journal of Usability Studies

Abstract from a study in UPA's current issue of Journal of Usability Studies entitled: "Empirical Evaluation of a Popular Cellular Phone’s Menu System: Theory Meets Practice"...

"A usability assessment entailing a paper prototype was
conducted to examine menu selection theories on a
small screen device by determining the effectiveness,
efficiency, and user satisfaction of a popular cellular
phone’s menu system. Outcomes of this study suggest
that users prefer a less extensive menu structure on a
small screen device. The investigation also covered
factors of category classification and item labeling
influencing user performance in menu selection.
Research findings suggest that proper modifications in
these areas could significantly enhance the system’s
usability and demonstrate the validity of paperprototyping which is capable of detecting significant differences in usability measures among various model designs."   continued ...   (Via UPA)

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