Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Wednesday, February 08, 2006

Top 8 Website Mistakes

A good list of mistakes / solutions ...

"Far too often people's primary focus is on what their websites look like and not enough on what their websites will do for them. This is like buying a car based on its colour and rims and forgetting about engine reliability and fuel efficiency...

Mistake #1: Allowing your site to be a secondary concern. Site neglect is rampant in the Caribbean. Solution: Make your website a top priority in your daily operations. Don't fall into the "brochure-syndrome" where you set up a website with a designer; it looks great, but then it is not updated and you forget about it for a year. This is a guaranteed way to make yourself irrelevant in the online marketplace.

Mistake #2: Allowing stale or (worse) outdated information to remain on the site. Solution: If your products, services, prices, location, hours, contact information, marketing messages — or anything else — have changed, make the updates immediately. Customers will notice, and your credibility will suffer if they do."   continued ...   (Via Breaking News)

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