Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Tuesday, February 14, 2006

What Are We Agreeing To?

Do you skip the license agreement because it's hard to read? Or is it hard to read so you'll skip it?...

"As the IT Department of my father’s personal computer, I had the opportunity to sit next to him as he installed a new piece of software. As part of the installation, a checkbox appeared with the label “I’ve read and agree to the Terms and Conditions.”

As is common, he checked it off without even reading the terms and conditions. He’s been corporate counsel to some of the world’s largest corporations and spends his days reviewing legal documents. If anyone was going to read these things, I would’ve figured it would be him.

Practically everyone checks the little box without reading what they are agreeing to. Is that because we’re convinced there’s nothing in them that will disagree with us? Or is it because of the way they are designed?

In preparing for an upcoming class, I was exploring whether I could distribute an article I purchased from the Time Magazine site to my students. To find out what permission Time will grant me, I found my way to the terms and conditions box:"   continued ...   (Via UIE BrainSparks)



Small window to read license agreement - User Interface Design, Human Computer Interaction (HCI), Ergonomics

Small window to read license agreement

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