Usability Quote of the Day

May 23, 2012

There's something very odd going on here. If designers made completely unrealistic assumptions about the physical world when designing technology, then we would blame them (and likely sue them) for technical incompetence. Yet when they make grossly unrealistic assumptions about human nature... we don't blame the designers, we blame the unfortunate people who are just trying to do what the design requires. -- Kim Vicente, The Human Factor, p. 45.    (via interaction-design.org)

Wednesday, March 22, 2006

Target sued for refusing to make their website accessible

Website accessibility has a legal motivation ...

"In early February the news broke about the US National Federation of the Blind (NFB) bringing legal action against Target corporation for not making their website accessible despite being made aware of the problems.

I first learned about this from Derek Featherstone’s post Taking Aim at Target(.com), with Molly E. Holzschlag reinforcing the message in Targeting Target: this lawsuit needs to cost Target enough to make corporations realise that they too need to make their websites accessible."   continued ...   (Via 456 Berea Street)

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